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  • Writer's pictureThrive Inc.

Creating Resonance and Connection Online

So much of our year this year has been spent facilitating teams online, and it seems that there’s no end to this online working environment. But the general opinion on virtual calls is divided, with some feeling that they’re beneficial whilst others wonder why they were even on the call. But whether your virtual calls are with business or family, there’s one common issue arising, and that’s people feeling disconnected.

We learn connection from a very early age and it is important that, as human beings, we feel connected to others. When we lose the ability to connect properly, we begin to suffer as a result, but learning to work effectively in a virtual environment can create a sense of unity and help you feel more satisfied, fulfilled, and content.

Join us on the podcast this week as we discuss why humans must connect with others and the importance of vulnerability and self-revelation when we do so. We’re explaining the resonance model and why when people show authentically, it can lead to transformations. Energetic vibration can happen over a screen as well as in person, and this episode will show you how!

If you want to make a difference for either yourself and your career, or your team and your organization, be sure to reach out to us and sign up for coaching! We can come and do a book club or simply visit with your team! Don’t worry about physical limitations – we work really well virtually, too!

If you enjoyed the show, please share the podcast with your family and friends, or post a five-star review on iTunes. Rating and reviewing the show helps spread the word, which means less friction and suffering for everyone, and who doesn’t want that?

Learn More:

  • What the resonance model is and why we use it.

  • Some tools to help you feel more satisfied and fulfilled when connecting virtually.

  • How to maximize your online experiences.

  • The importance of boundaries.

  • How to show up to create rich and fulfilling connections.

  • The importance of sharing personal stories to connect with others online.

  • How music can help you release your vulnerability.


Full Transcript:

CrisMarie: Welcome to The Beauty of Conflict, a podcast about how to deal with conflict at work, at home and everywhere else in your life. I am CrisMarie.

Susan: And I'm Susan.

CrisMarie: We run a company called Thrive Inc, and we specialize in conflict resolution, stress management coaching and building strong, thriving teams and relationships.

Susan: Now, we know, no one likes conflict, not even us and we’ve written two books on the topic. In our work over the last 20 plus years we’ve found most people avoid, manage or diffuse conflict. The problem is when you opt out of conflict in these ways you miss the creativity, the connection and the possibility that lies in conflict.

CrisMarie: We also know 2020 has been, well, let’s face it, a stressful year. And what Susan and I realized is all the tools that we’ve developed and utilized around conflict apply directly to uncertainty, which is what we’re living in now.

Susan: In this podcast we have tools, concept and interviews, that will help you cope with the stress and uncertainty of conflict, of Covid, of social justice issues and, yes, even politics. We hope you’ll walk away from this episode with some fresh ideas that change your day, your week and even your life.

CrisMarie: Hi, this is CrisMarie, and Susan and I have been coaching people who are working remotely. We have been facilitating teams online through several months. And there’s no end to this online, in sight at least, this online working environment. And some of the issues that we have found is people are feeling disconnected, doesn’t feel as real during their days of 12 hour meetings through Microsoft Teams or Zoom. Or even with their family, they cannot go travel to their families and they’re feeling this lack of connection.

And so today we wanted to give you some ideas about what you can do to create or deepen that connection even through video conferencing.

Susan: I agree, CrisMarie. And it’s interesting because one of the things that I have noticed, I’ve been reflecting on when has it been successful? When have we had, because we’ve had a lot of opportunities to work with teams that are all online, some of them, they’re not together either. And sometimes that’s been really rich and we’ve been able to kind of have some real dialog and get into conflict and get through.

CrisMarie: And get to actually really good results, business alignment.

Susan: Yeah. And other times it has not – that hasn’t been there. And so we’ve been talking about what’s the difference. And even recently I was talking to some friends of mine who have spent years up at The Haven, which is one of our locations that we’ve done a lot of work at. And these are some faculty members and they’ve still got belief of I just don’t know if online is going to work. And I am here to say it can. It can work primarily because of the same models and some of the ideas that we talk about when we’re in a program up in Haven like Come Alive.

CrisMarie: In person.

Susan: Or face in person.

CrisMarie: And the same idea with team off sites, they can actually be quite rich even online. The problem is people tend to – this online environment, they tend to omit some things that create that connection and deepen the conversation. And that’s what we’ve been putting in when we’ve been working with teams.

Susan: So today we wanted to talk about a model we use to help people understand this a little bit, that we refer to as the resonance model. And this is actually one of the core models used up at The Haven. And we think it’s pretty helpful to getting to how you might be able to find more juice in your online experiences.

CrisMarie: And just even before we go into this, think about meetings that you’ve had online and that have been really satisfying, you felt connected, you felt seen and heard, what’s going on with those. And they could be even family Zoom meetings or what meetings have you felt like wow, why was I even there? This did not work. So be thinking about your own experiences.

Susan: And obviously you think, well, it’s the innergetics of when we’re there in person or the felt sense and the reality of it. You could have the felt sense over an internet line, you really could. It’s because it’s your felt sense that you need to start paying attention to.

CrisMarie: It’s in your body.

Susan: It’s your body. So we’re going to talk to you about how to maybe get back to that.

CrisMarie: I mean I think this even because I’m just fresh off the play, this even happens when we have smaller audiences or bigger audiences, because the audience is basically another cast member who happens, they respond and then that fuels us. So there’s this ongoing energetic flow that’s quite powerful or not, depending on the size.

Susan: And I would even venture to say that some people think a huge crowd is better than a small crowd. I don’t know if that’s really the difference.

CrisMarie: Yeah, I don’t know if size really is. But each group has a different personality of how much they are engaged or not. Or maybe they’re internally engaged but we don’t know.

Susan: Right. So we want to talk about this idea, this resonance model. And we’re going to start off by sort of framing it up for you. And this comes from the idea that we are energy beings and there is this universal energy that’s a part of everything. Now, you may have a different perspective. You may call it God, you may call it prana, you may call it chi, these are different bodies of work that refer to this kind of notion of universal energy. But it’s everywhere, it’s what makes up all sorts of things, living beings pop out of this universal energy.

And as we pop out we are just connected, fully connected to this universal energy and require to be taken care of. We won’t survive those first few months if someone does not take care of us.

CrisMarie: We cannot hold up our head, we cannot use our bodies.

Susan: Yeah. And now there are some animals that come out fully functioning and independent. And as a result of that we set up this dynamic pretty quickly as soon as we’re out in the world of having that – we have parents, or caregivers, or whatever, because if you didn’t have that you wouldn’t have survived, you had something. And there’s a dynamic of taking care of and pleasing, it starts to develop. Children learn very early that if I just even smile a little bit I get food.

CrisMarie: Get food, get attention.

Susan: And attention and various things, so we learn this transactional caretaking, pleasing relationship that starts off as a survival issue.

CrisMarie: It can be pretty – babies are – so as infants we are so sensitive. We’re just this raw nervous system that takes up. So even if we’re crying and the person that’s holding us, stiffens, we have less connection, less sense of feeling safe. So we’re taking that as a data point, like, oh, this isn’t working so well.

Susan: And there’s all sorts of – this is at the earliest stages of this. And then also we have – we need to learn how to fit into this world that we’ve been born into. And so we have, we have schools, we have religion, we have community, we have the police, we have laws, we have order, all sorts of things, structures that begin to provide us with the direction we need to know how to fit in.

CrisMarie: Like for me, some of you may relate to this, I realized pretty early on, hey, if I get A’s then mom and dad are a lot nicer to me than if I get B’s, C’s or D’s. So I am going to work to achieve, or that same thing, if I dress a certain way then I fit in, or I counter fit in, I want to reject the authority that I’m a part of, the establishment.

Susan: Yeah. And this doesn’t just happen with authority figures, but even in our friends we start to, okay, what do I have to conform and fit in so that, you know.

CrisMarie: The peer pressure.

Susan: Am I wearing the right clothes? Or am I, you know, I want to be the cool kid. That never really worked for me but usually we all find the places that we…

CrisMarie: Sports worked for you.

Susan: Sports, that was where I found my, you know, finally found where I could fit in.

CrisMarie: And any time we’re doing that we’re looking outside to say, “Okay, these people want me to do this. What do I need to do to fit?” And when we’re doing that we’re often giving up something of ourselves in order to fit this view.

Susan: Yes. And the challenges, so we actually began to kind of construct our persona and our – what I would call our character armor, it’s almost like it’s a box, it begins to look a lot like whatever structure has been given to us to fit in, to conform, to be a part of this culture and society. And then what happens is that box gets tighter, we start to identify with the box, that’s just who I am. This can happen in school, It can happen like you talked about in your Olympic experience. You objectified your body, it was the box by which you had to conform.

CrisMarie: I had to look a certain way. I had to lift a certain number of weights. Even when I got on more in my career I had Boeing, and the Olympics, and Arthur Andersen had my MBA. And I was trying to do everything. I had the right house. I had the right car, the right partner, everything looked a certain way. But I still had this sense of like gosh, why do I still feel so empty? Because I’m doing everything right, I am fitting the – I am conforming to the norms that should make me feel really happy inside, but I was really empty inside.

Susan: Because a lot of what we learn to do in our relationships is very transactional, kind of like that early relationship where it’s a caregiver and a pleaser. But we actually start to believe that’s a nature of a lot of our relations, I’ll take care of you, you take care of me or I’ll please you.

CrisMarie: I’ll conform, I’ll do what you want and so you’ll love me, or I’ll take care of you and then you’ll love me.

Susan: And the same thing happens even in business as leaders, you start to have a much more transactional, I’ll give you, you know, tell you what you need to do, you do what I want you to do. This is how we establish this rapport back and forth.

CrisMarie: And it’s not that this is bad, it’s just when we limit our relationships to this transactional energy it isn’t very satisfying. That’s what I found, I’m CrisMarie and it’s limiting.

Susan: Yeah. And similar, and what happens in the way we would look at this if we were showing you a diagram, which we may just attach, we could even attach to.

CrisMarie: That’s true.

Susan: The energy that we were describing, all that big energy that’s flowing through the universal, that pops up to be us, suddenly starts to get muted and tight. It’s like there’s a restrictive box around. You can think of this even as muscular armoring, children that maybe get spanked. You can see, they’ll pull in their butt. And actually everything gets more rigid. And adults, you know, even trying to get adults to make sound sometimes.

CrisMarie: Oh my gosh, yeah.

Susan: I mean they could sing, which is very controlled in a lot of ways.

CrisMarie: Well, and it looks good, sounds good I mean.

Susan: Yeah. But if you ask them, just go – which would actually be really healthy. They don’t.

CrisMarie: Well, this actually came up in our warm-ups for theater, because theater is a lot about having a very fluid voice and body. And some actors, when you start to do warm-ups, we do some silly games. And I was at one point was in a play with somebody and he just wouldn’t do it. He’s like, “No, can’t do it.” He said, “I’m not that coordinated.” But it really, I think he was so embarrassed about I can’t move that way. Because little kids, you know they’re like Gumbies and they’re making sounds and, looking silly. We definitely learn to brace against that.

Susan: And think about the dancing. I just think of the movie, Hitch, I don’t know if any of you ever saw that and Will Smith was kind of mentoring and coaching this guy, Kevin. And let’s just say, Kevin had some of the most weirdest moves. And I mean Will Smith said, “Don’t you ever do that.”

CrisMarie: Well, he did like the – what’s the Sprinkler, he did that. He had all these different moves. And he’s like – Will Smith’s like, “No, your zone is right here, back and forth, arms by your side.”

Susan: But you know how he got the girl in the movie?

CrisMarie: Yes.

Susan: Yeah. So I mean the idea being that we tend to learn how to conform, to adjust, and we get tighter and more rigid and we identify with this box or this look we’re supposed to have.

CrisMarie: And we think it’s us.

Susan: And we think it’s us. And we actually lose that connection.

CrisMarie: And think of that connection as this – your authentic energy, it’s like a flame inside of you. And as you get more identified with the box, I’ve got to have the right car, look good, that flame gets dimmer and dimmer, it never goes out.

Susan: Right, and so it doesn’t go out. You may think it, you can feel like it’s been lost. And in some respects when we think even from a more broader level where we are now in our country. The polarization is really, we have become so transactional. And so we have the republican box, the democratic box and we have all these little offshoots of people doing other things that I’m not sure what they’re up to. But we have two primary boxes and that actually is very difficult to create a relationship.

CrisMarie: And Susan talk about, what are the symptoms of when people are identified, how would our listeners know, hey, I’m pretty much stuck in my box, what are some of the symptoms?

Susan: Well, I mean the shoulds are a big part of that. There’s a flatness, like a lack of inspiration or mojo as we call it. And then the other thing that’s really kind of classic is you really – when you don’t do it right, you beat yourself up.

CrisMarie: Yeah, huge critic.

Susan: So there’s a big self-critic and an internal critic. And you drive yourself with some seriousness and some like to do better. It’s cracked me up, I love my Peloton so don’t get me wrong, I really do. Sometimes they’re just yelling and scream, “You’ve got to, don’t even think about turning it down.” And I sort of laugh because that would be the voice of that critic. Now, sometimes there’s the Cody Rigsby who’s more calm, “Well, do whatever you want but you know.”

CrisMarie: These are different – for those of you that don’t what a Peloton is, it’s a bike and it has a screen and we have instructors on it. And these are the personalities of the different instructors.

Susan: But some of them I would say, their range of voices could be variations of what someone’s internal voice might be like depending on how rigid their box is.

CrisMarie: Yes. And I would even say another sign of kind of being identified with the box is even addictions, because addictions are about controlling. I’ve got to look a certain way and when I don’t, I don’t want to fear what that feels like so I’ll drink, or I’ll work, I’ll use this to get away from, or exercise, yeah.

Susan: Or exercise, bring up the Peloton. And the idea being that – or you could also have a constant state of depression or anxiety. These are also chronically signs of you are likely more transactional and stuck in that box.

CrisMarie: And may even really want to get out but don’t know. That’s what happened to me when I was in my 30s, like oh my gosh I look perfect on paper and I am miserable inside and I don’t know what’s missing.

Susan: Yeah. Now, I want to just take one moment before we go further into how to shift some of this. And think about what it’s like when you’re looking at that computer screen and there’s 10 or 12 little boxes. So we’re talking about the box, so you can imagine that this is part of the challenge of Zoom, or Teams, or FaceTime, there are these little boxes. And so you may be thinking, see, there can’t be the same level of connection because those books are all you see. But we want to talk about what actually supports you getting out of your box in your life.

CrisMarie: And on Zoom.

Susan: Yes, the first thing is breath, breathing, we’ve talked about that a lot. When you actually start to breathe and get out of just your head, we are not just a neocortex. It’s really not our strongest suit.

CrisMarie: Yeah. Your brain is not a good CEO, it’s a good manager but this connection to your universal energy, or your soul, or your heart is really the CEO that you want. And then your brain’s a great implementer.

Susan: And one way to start to get in touch with that is breathing, finding different ways to use your breath, to breathe more deeply, fully, not forcing it but beginning to just pay more attention, be curious and notice.

CrisMarie: I love this because a box is very rigid and breath, like you’re saying, Susan, it creates movement in the body. And so it’s breaking – it’s actually bumping into even the character armor that we carry across our chest, across our diaphragms, all through our jaw.

Susan: All that, yeah. And when you start to breathe more regularly you’re going to start to notice those places of constriction. And frankly, sometimes that can be uncomfortable and you may be like I don’t want to keep breathing because this, it’s just easier, shallow, life support. However you’re missing the opportunity to really discover where you may have constricted and created a box that’s just too tight.

CrisMarie: So breathing really does help you increase the flame, your own authentic connection.

Susan: And then actually discovering and becoming more self-aware, again, not just going to trying to get rid of the box, because the reality of it is you don’t want to get rid of the box.

CrisMarie: No, but we have to live in society, we actually are connected to each other and need to follow rules and get a raise and make, you know, whatever it is. Do things that…

Susan: I mean you could go live on a mountain and be a monk, you could probably do some sort of ecstatic practice that sends you into bliss. That happens sometimes, those are wonderful moments.

CrisMarie: But you may miss relating to other people. And in our relating we do have those transactions that again, it’s not an all or nothing. We’re just helping you, you still need the transactional pieces, but if that’s all you’re doing it’s going to feel pretty empty.

Susan: Right. So the key is what you want to start to have happen is beginning to imagine that this box, it could thaw, and it’s not like it goes away, it sort of starts to loosen, so it’s not so solid.

CrisMarie: It has some pinholes in it.

Susan: And that’s what we call boundaries. Boundaries are flexible and fluid, they’re extensions and expressions of who I am in the world. They’re not rigid and fixed. And so that is when the box starts to thaw I have more of an opportunity to express what I want, what I don’t want.

CrisMarie: So, I think, Susan, this would be a great place if we had an example. A wall or a box would be I never – I never stay out after 10 o’clock, it’s some sort of wall, versus well, for the most part I don’t stay out after 10 o’clock but you know what, when we’re having drinks after rehearsal I stay out later.

Susan: Yeah. Or I mean I can even think of in the current environment I will never take my mask off in public. And frankly, I think some people have position, I will never put a mask on in public, both very walled, versus – and I actually sometimes when I’m in the grocery store and I see somebody without their mask I operate from a place as though they are wrong. So that’s from my box. Now, one thing, and I know I could go over and say, “Hey, maybe you forgot your mask, here’s one.” I could go and stay six feet away and like, “Is there a reason you’re not wearing a mask?”

All of that is more looser boundarying than just being in my rigidity around the right and wrong of it.

CrisMarie: Yeah. And not making them conform or making them wrong, those types of things.

Susan: Yeah. And this is a very fluid dynamic for me right now, so a good example.

CrisMarie: From our grocery shopping that happened yesterday, it was very dramatic.

Susan: Anyhow that’s just an example. Now, the key is again you want to, any time you reconnect down to that larger universal…

CrisMarie: Which breath helps do.

Susan: Do, yeah. And the other thing that really doesn’t is self-revelation. Sharing who you are, we talk about it in the book from the standpoint of vulnerability and curiosity. But vulnerability is that willingness to reveal yourself to another, so say what’s really going on, not – because when you’re not vulnerable, when you’re in the control that’s the box. So that vulnerability is where you are actually beginning to allow that vibration to come up and be seen by another.

CrisMarie: Even that vibration you may feel shaky and revealing right now I’m very distracted because my kid is sick, or my dog just ate, you know. But the idea is when we can be that vulnerable, when we actually see another human being for who they are, we feel a sense of connection because we often experience the same thing that other person is doing.

Susan: And so I mean here’s the bottom line on this, it’s like you can be self-revelatory, you can be vulnerable.

CrisMarie: Sharing what is happening for you.

Susan: What is happening to you, even through a computer screen.

CrisMarie: One of the things that we found, the two different events when we facilitated a team offsite that didn’t go well, or a team offsite that was phenomenal on Zoom or Teams. Is we take the first bit, to have people share more personally something deeper about what’s going on for them. And this, if you do it all the time it’s going to be flat, people aren’t going to be – it’s not real and fresh.

Susan: What comes out of the box is not a real thing.

CrisMarie: Yeah, that’s it, it becomes part of the box. But if you have something where people are really dropping in and saying, “Yeah, this is what’s happening for me.” What happens is their armor lessens and the rest of the conversation is much deeper and richer. We found this consistently as we’ve done these virtual offsites.

If you dive right into work though and like, okay, we’ve got to solve this problem, people are relating from their boxes, their creativity is coming from their box, which isn’t very creative. So you’re not going to get the rich dialog, you’re not going to get the innovative solutions, this is kind of where our book comes in, The Beauty of Conflict, that beauty piece doesn’t occur.

Susan: So what we’re going to suggest to you is the next time you’re in a situation where you maybe are on a screen, take some breath. Because if you tap back into that vibration, so here’s the deal, here’s the other piece of this. It’s like we are like tuning forks, and this is what’s called the resonance model. When I am in my vibration, full vibration and I’m revealing it, someone else is likely to experience – now, sometimes they may see that resonance and it may spook them, and so they’re going to tighten their box.

CrisMarie: That does happen.

Susan: And sometimes they will…

CrisMarie: I’m not going there.

Susan: Yeah. And sometimes there will be a resonance, it’s like when somebody is expressing say something that really has meaning to them. A lot of times I don’t know that I would have the same experience. But if I breathe in that moment I might connect to it. It’s the vibration, it’s the energetic vibration. And that can happen over the screen as well as in person.

CrisMarie: Yes. And it can happen at work or even with your family. If you’re the person that tends to ask questions, so okay, I’ll just reveal me. This is CrisMarie, I am the type of person when I get on the phone or the video with my family, I don’t reveal me.

I ask all about them because that’s usually safer. That’s what I’ve done, that’s how I’ve coped with my family. And if I can instead say, “Well yeah, I’m having a hard time with this.” Or I’m really excited, I reveal even my joy and then deal with whatever comes back. But I have at least had my own back and shared what was important to me.

Susan: I don’t know how many women this – I’m going to say women more than men, leaders I have coached who…

CrisMarie: Leaders. Leaders.

Susan: High level leaders and often what they’ll say to me is, “The thing that’s most frustrating is I am known as the one who was the good at the relationship, at asking all the right questions. And in reality I actually have a pretty strong opinion about what we need to be doing, but I sometimes walk away not feeling like I’m even heard or seen. Or somebody else takes my idea because I ask for it.”

CrisMarie: Because you’re leading them on with the questions versus saying, “Hey, this is what I think we should do.”

Susan: Yeah. And how often what it, you know, these women leaders are strong in the relational lens. And if they just showed up with their opinion and then still use the relational, which they will, I have seen over and over again that has been one of the biggest coaching points that has helped transform some of the people I’ve worked with.

CrisMarie: You see, so this rather than asking a question, if I can and other women leaders can lead with your opinion, be willing to risk leading with your opinion what you think what you want.

Susan: And what you’re feeling.

CrisMarie: And what you’re feeling, yeah, why it matters to you. I’m frustrated and so I think we should do this because of that, can be very influential.

Susan: Because you will then naturally fall into, so what do you think, which is, that’s the relational lens will come. So all we’re really suggesting here is that in your – if you want great, more rich and fulfilling connections. It’s not about what’s happening on the screens that’s limiting you. It’s what you’re doing, are you actually showing up? Are you aware of your own vibration? Are you aware of when you’re holding back and when you’re not? In our book we talk about it from the lens of the vulnerability and curiosity. Use that compass for yourself.

CrisMarie: I have to give – this is a modern day TV reference about somebody showing up vulnerable. And first being met with not – so if you watch the TV show, Schitt’s Creek, there’s an episode where David is being serenaded by this person, it’s in a coffee shop, he’s playing. He’s gay.

And the man is playing him a love song and you see David first be like, “This is so silly, I can’t believe it.” And he’s just all like all tight and oh my God, rolling his eyes. And then as he continues to listen to this person who’s being so genuine, you can see him soften and drop in over the…

Susan: Thaw.

CrisMarie: Thaw, he thaws. And then he just cracks open, it’s such a – not with tears but just you can see the loving, his heart opening.

Susan: You can see the resonance. And here’s the thing, music does this for us beautifully, music has a vibration. And it’s a clear vibration. And that’s why singing can be a way. Now, you can do it rigidly or you could do it from a place of more embodiment.

CrisMarie: Embodiment. And even, you think about leaders that you’ve worked for over the time. The ones that – at least the ones I have really connected to, I see their heart. Sure, there’s transactions, they are operating sometimes from their role and their box. But at some point they drop in and they say, “Why this is so important.” Or even the connection like, “This is why it matters to me, CrisMarie that you do it this way.” And so oh my gosh, this person cares, I want to do that. And so there’s this connection.

So this quality of resonance is a very powerful tool for you feeling more satisfied and fulfilled in your life, but also creating more connection even virtually with people on your team and in your family.

Susan: Yeah. So hopefully you’ll practice some of this, this week, notice where you are more in touch with your own vibration, your own resonance and see if that doesn’t fundamentally transform the way the relationship goes, either in person or on a screen.

CrisMarie: And some key takeaways, so if you’re feeling like I’m in a boxy meeting, take some breath, and don’t just take one breath, take some deeper breaths. Take about 10 deeper breaths and think about what is it that I really want to say here? And see if you can find a way to bring yourself forward even if it’s not – like somebody isn’t – when we’re there we kind of open the doors for people to do that type of sharing. But see if you can ask for what you want or state your opinion and show up more fully as you and notice what happens.

Susan: Okay. Alright, thank you for joining us.

CrisMarie: Take care.


CrisMarie: Thank you for listening to the Beauty of Conflict podcast. We know conflict, stress, and uncertainty can be hard to navigate. So, if you want more support you can check out our other resources. We have two books on Amazon.

Susan: Our business book is The Beauty of Conflict: Harnessing Your Team’s Competitive Advantage. Or our couples’ book, The Beauty of Conflict for Couples. We also have an e-book, How to Discuss Difficult Topics. We’ll put the links in the show notes to make it easy for you.

CrisMarie: Also, if you need help with your team at work, we regularly conduct team sessions both live and virtually. If you’d like us to speak at your next event or if you want coaching, Susan and I each coach business leaders, individuals, and couples, you can reach us at, that’s

Susan: If you’ve enjoyed today’s podcast please take 30 seconds to give us as iTunes review. It helps get this show out to others. Thanks again for listening. We hope you have a peaceful, productive, and beautiful day. Take care of yourself and we hope you’ll join us again for another episode.


CrisMarie Campbell and Susan Clarke

Coaches, Business Consultants, Speakers and Authors of The Beauty of Conflict

CrisMarie and Susan work leaders and teams, couples in business, and professional women.

They help turnaround dysfunctional teams into high performing, cohesive teams who trust each other, deal with differences directly, and have clarity and alignment on their business strategy so they create great results.

Download the eBook, How to Talk About Difficult Topics, today!

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