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Mastering Change with Effective Conflict Skills

Are you a superstar, an accommodator, or a separator?

In today's episode, CrisMarie Campbell and Susan Clarke, drawing from their 20 years of experience, share transformative strategies that serve as a guide through uncertainty and tension with grace and productivity. 

They outline the three states of change and tackle different conflict resolution styles for when conflicts arise, emphasizing the importance of embracing our vulnerabilities to thrive in uncertainty. Susan and CrisMarie offer insights into how reverting to old strategies during times of change can hamper a team or company's IQ, and they introduce the Conflict Compass as a tool to understand one’s conflict behaviors. From the importance of storytelling for human connection to embracing behavioral changes that shift a person from reactive to responsive, CrisMarie and Susan cover the multifaceted process of handling change proactively. 

Get ready to empower yourself and your teams to face change head-on, understand the negative consequences of stagnation, and dive into the Beauty of Conflict journey.

If you’d like us to speak at your organization about conflict, stress, team-building, or leadership, work with your team virtually, or coach you or leaders on your team, reach out to us!

If you enjoyed the show, please share the podcast with your family and friends, or post a five-star review on iTunes. Rating and reviewing the show helps spread the word, which means less friction and suffering for everyone, and who doesn’t want that?

Key Take-Aways

  • How to approach change with the creativity and curiosity of a kindergartener.

  • How to employ the Conflict Compass to understand behaviors and open up to alternative resolutions.

  • Why change initiatives are not solely for compliance but also avenues for growth.

  • What states every leader faces for innovation, including the comfort of the past, the fear of the unknown, and the potential in the future

  • Why understanding one's conflict resolution style is crucial and how unpacking these styles can illuminate the navigation of uncertainty.


  • Get a copy of Harnessing Your Team's Competitive Advantage here and The Beauty of Conflict for Couples here!

  • Learn more about the Rali Beauty of Conflict Journey here!

  • Check out more episodes from the HR HotSpot here!

  • Listen to more episodes of The Beauty of Conflict podcast here.

  • Find more details about Come Alive at Haven here.

  • Get your own copy of Crazy, Cracked, Warm, and Deep here!

  • Watch Ted Lasso, if it spiked your interest, here!

  • Get involved with us on our website.

  • Follow us on LinkedIn and see our latest videos!

  • If there’s something you want us to talk about related to the beauty of conflict for teams, let us know at!

  • Connect and follow Susan on LinkedIn.

  • Connect and follow CrisMarie on LinkedIn.

  • Listen to past episodes of the Podcast on Apple Podcasts.


CrisMarie Campbell and Susan Clarke

Coaches, Business Consultants, Speakers and Authors of The Beauty of Conflict

CrisMarie and Susan work with leaders and teams, couples in business, and professional women.

They help dysfunctional turnaround teams into high-performing, cohesive teams who trust each other, deal with differences directly, and have clarity and alignment on their business strategy, so they create great results.

Download the eBook, How to Talk About Difficult Topics, today!

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