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Learning to Lead Using Backbone and Heart

In business, you need to be smart and healthy, balancing these two.

In this episode of The Beauty of Conflict, CrisMarie and Susan share one of the development models they’ve designed for one of their intensive workshops with leaders and organizations. This model tries to bring out the healthy part into leadership, directing, organizing, and smartly managing employees. Recognizing employees’ inspirations, motivations and strengths is also a skill needed by leaders in any type of business. They also share their Heart-Backbone axis model that explains leaders approach different situations.

If you’re a leader, this episode is for you! We hope it helps you become a better employer and team member!

If you’d like us to speak at your organization about conflict, stress, team-building, or leadership, work with your team virtually, or coach you or leaders on your team, reach out to us!

If you enjoyed the show, please share the podcast with your family and friends, or post a five-star review on iTunes. Rating and reviewing the show helps spread the word, which means less friction and suffering for everyone, and who doesn’t want that?

Key Take-Aways

  • What should leaders recognize to excel at their job.

  • How leaders should scale and leverage employee satisfaction and motivation.

  • What to look out for when new members come into the team.

  • How to use a scale to measure employee motivation and ability.

  • What the Heart-Backbone axis is and how it works.

  • Why employees put themselves in a vulnerable position when asking for directions.



CrisMarie Campbell and Susan Clarke

Coaches, Business Consultants, Speakers and Authors of The Beauty of Conflict

CrisMarie and Susan work with leaders and teams, couples in business, and professional women.

They help dysfunctional turnaround teams into high-performing, cohesive teams who trust each other, deal with differences directly, and have clarity and alignment on their business strategy, so they create great results.

Download the eBook, How to Talk About Difficult Topics, today!

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