How does one interact with a person who consistently causes chaos and conflict?
In this episode of the Beauty of Conflict, Susan and CrisMarie interview Samantha Drum, a high-conflict strategist and personal injury attorney, about conflictive personalities and how to handle them effectively. Samantha explains the characteristics of high-conflict people, their telltale signs, and emphasizes the importance of setting boundaries and managing one's reactions. She provides free resources and strategies to maintain dignity and self-control in challenging situations, including an Argument Playbook for de-escalating conversations, a quiz to identify high-conflict personalities, and a smear campaign survival guide. Throughout this conversation, Samantha discusses with Susan and CrisMarie how she empowers individuals to manage their responses and protect themselves rather than trying to change high-conflict personalities.
Listen to this episode to understand how to identify and manage high-conflict personalities!
About Samantha Drum
Samantha Drum helps people who feel trapped in high-conflict relationships learn real tools and strategies to take back their power and their life.
She is a high-conflict strategist and personal injury attorney with years of experience managing high-conflict people and situations, as well as coaching others to do the same.
After facing several high-conflict personalities at the start of her career, she realized a harsh truth—law school did not prepare her for managing high-conflict behavior or extreme personalities.
Her mission became clear. Samantha decided to take the time to study high-conflict personalities, to learn effective tools and strategies that she could use when she found herself in high-conflict situations. She learned how high-conflict personalities work, the way they think, and what causes them to go off, and then she implemented plans for managing the situation to minimize the damage they cause and maximize my control of the situation.
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Key Take-Aways
What defines a high-conflict personality.
Which are the telltale signs that someone may be dealing with a high-conflict individual.
Which strategies one can employ to handle interactions with high-conflict personalities and protect oneself effectively.
What is the primary focus in managing interactions with high-conflict personalities.
How staying true to personal values plays a crucial role in dealing with high-conflict personalities and maintaining self-worth.
Resources
Listen to more episodes of The Beauty of Conflict podcast here.
Find more details about Come Alive at Haven here.
Get your own copy of Crazy, Cracked, Warm, and Deep here!
Watch Ted Lasso, if it spiked your interest, here!
Get involved with us on our website.
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Listen to past episodes of the Podcast on Apple Podcasts.
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CrisMarie Campbell and Susan Clarke
Coaches, Business Consultants, Speakers and Authors of The Beauty of Conflict
CrisMarie and Susan work with leaders and teams, couples in business, and professional women.
They help dysfunctional turnaround teams into high-performing, cohesive teams who trust each other, deal with differences directly, and have clarity and alignment on their business strategy, so they create great results.
Watch their TEDx Talk: Conflict – Use It, Don’t Defuse It!
Order their new book, The Beauty of Conflict for Couples: Igniting Passion, Intimacy, and Connection in Your Relationship.
Download the eBook, How to Talk About Difficult Topics, today!