July 9, 2019

Many people are somewhat surprised to learn that I, CrisMarie, competed at the Olympics.

I’m not an especially “outdoorsy” person and I don’t have an intense, burning passion for “the world of sports.” When I’ve got a day off, you’ll usually find me relaxing with a glass of wine, getting a massage, or maybe seeing a play or musical…not watching Sportscenter on ESPN!

But yes, it’s true. I’m an Olympian. Back during my undergradu...

June 25, 2019

I, Susan, am a golfer. In Montana, that means I get to golf from April (if the snow is gone) to late September. However, I was so busy this past April through June that I didn’t even get the clubs out of the garage!

So, when I finally made it to the driving range, my relatively average golf game, at best, was horrible! But I didn’t quit playing golf. No, I expected the poor performance and started practicing daily to get my swi...

June 12, 2019

In our first book, The Beauty of Conflict: Harnessing the Competitive Advantage of Your Team, we dive deep into workplace conflict. We discuss the many different ways that conflict arises at work—passive aggressive emails, projects that keep stalling, angry outbursts in the conference room, sullen coworkers, disinterest, apathy, people quitting—and how to turn unproductive conflict into a productive, exciting conversations.

We...

May 1, 2019

A new client emailed us to describe a common, relatable situation.

“I manage a team of smart, wonderful people,” she explained, quickly adding, “They’re all great. Really great. But something’s not working.”

She told us that team meetings often felt tense. Some employees looked down and leaned away from the conference table, looking blank and disengaged, as if they literally couldn’t wait for the meeting to end. Other employees...

April 17, 2019

For your team or business, do you ever say:

  • “I feel like our team is always dealing with tactical issues or fire-fighting.”

  • “Our weekly team meetings are primarily status reporting – and boring.”

  • “It feels like we don’t gain momentum; instead, the same problems keep reoccurring.”

These are frequent complaints CrisMarie and I hear from leaders we work with. To be honest, we’ve had those issues ourselves.

Our thriv...

April 3, 2019

We’ve all done it. You know, those times in the heat of the moment when you react badly? Maybe you make a snide comment, or blow up, yell and blame someone, and/or you storm out.

There’s a good reason you react the way you do. However, you’re not winning friends and influencing people when you do.

In this article, I, CrisMarie, explain why you react, and what you can do to either shift it in the moment, or recover and repair the...

March 20, 2019


​​​​​​​We believe listening is a very unrated asset and is critical to dealing with differences, getting beyond our own bias and getting to creativity.

We thought we’d share this clip from TED Radio Hour with you this week.

CrisMarie Campbell and Susan Clarke

Coaches, Business Consultants, Speakers and Authors of The Beauty of Conflict

CrisMarie and Susan work leaders and teams, couples in business, and professional women. 

They...

March 6, 2019

Often when we introduce our belief that conflict is a critical ingredient to team success and innovation, the first comment we get is, “Yes, as long as it is done with respect.

The problem is – “respect” is NOT universally defined. What I believe is respectful is one thing and very well may be the opposite of how someone else defines it.

A simple example shows up when people share their preferences related to the personality st...

February 20, 2019

Teamwork isn’t rocket science and that is what makes it so challenging! Teamwork is not based on your smarts, but your ability to continually be real, vulnerable, and curious with your teammates.

Most business leaders are plenty smart. Rarely when we work with executive teams are we faced with people who don’t: understand their business, have a healthy IQ or possess business savvy. If what teamwork required was IQ, it wouldn’t...

February 6, 2019

Often when we are starting with a team, one of the concerns is that people just aren’t speaking up and having the rich debate and dialogue needed to get to creative outcomes.

There can be a number of reasons that this is an issue and since it comes up often enough, we thought we’d share some of our thoughts and insights from working through this issue a few times.

Reason 1: Unresolved Conflict Between Key Team Members

Indeed, tha...

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